Here are a few things that may help when trying to complete a purchase:
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Accepted Payment Methods:
- Ensure that your payment method is accepted by Apple or Google Play.
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Updated Information:
- Double-check that your payment and billing information is up to date for Apple or Google Play.
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Sufficient Funds:
- Verify that the payment method linked to your Apple or Google Play account has enough funds to cover the purchase.
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Recurring Transactions:
- Make sure your payment method is enabled for recurring transactions/subscriptions (not all prepaid cards allow these types of charges).
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In-App Purchases:
- If you're receiving the message "In-app purchases not allowed" on your Apple device, it is because in-app purchases have been disabled within your iPhone settings.
- Go to Settings > Screen Time > Content & Privacy Restrictions to check if in-app purchases are enabled.
- You can find more information about this here. Once in-app purchases are enabled, you should be able to make a purchase from within the app.
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