You have at least 24 hours before the renewal date to cancel your subscription or disable auto-renewal. Funds are taken out by Apple and Google beginning 24 hours prior to the trial or subscription expiring. The procedures listed below can be used to disable auto-renewal:
Please be aware that your subscription has probably already been terminated if you do not see the cancel button.
Apple subscription (iOS):
- Tap on the Settings app on your device.
- Tap on your Apple ID (your profile photo at the top of the Settings screen).
- Tap on Subscriptions.
- Tap on HuWoHo.
- To cancel your subscription, tap on "Cancel Subscription" in red.
- You don't need to take any further action if the subscription has already been terminated and there isn't a Cancel option or if you receive an expiration notice in red font.
Google subscription (Android):
- Open the Google Play app on your device.
- Tap the profile icon at the top right of the screen.
- Tap Payments & Subscriptions > Subscriptions.
- Select HuWoHo.
- Tap Cancel subscription.
- If your subscription has an expiration date indicated and there isn't a cancel option, it has already been cancelled.
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